Privacy Policy
What TAPNET checks
TAPNET Privacy PolicyThis document combines TAPNET's Privacy Policy, Cookie Policy, and Data Processing Addendum. It explains how TAPNET collects, uses, stores, shares, and protects information when you use our websites, applications, APIs, and related services (collectively, the "Service").
1. Privacy Policy
1.1 Information We CollectInformation You Provide
- Name and contact details
- Email address and phone number
- Billing and payment information
- Business name and address
- Account credentials
- Communications you send to us
Files and ContentWe collect and store files and content you upload or generate through the Service. Ownership of your content remains with you.
Log and Usage Data
- IP address and device identifiers
- Browser and operating system
- Pages viewed and actions taken
- Date, time, and referral data
1.2 How We Use InformationLegal Basis (GDPR): your consent, performance of a contract, legal obligations, and legitimate business interests.
- Provide and maintain the Service
- Process payments and transactions
- Communicate updates and support messages
- Improve functionality and security
- Comply with legal obligations
- Prevent fraud or abuse
1.3 Information SharingTAPNET does not sell personal information. We may share information with trusted service providers, payment processors, analytics providers, and partners solely to operate the Service.
1.4 Your Rights
- Access and correction
- Deletion and restriction
- Data portability
- Withdraw consent
- Object to processing
1.5 Data Retention & SecurityWe retain personal data only as long as necessary and use reasonable security measures to protect it. No system is completely secure.
1.6 International Transfers & ChildrenData may be processed outside your jurisdiction with appropriate safeguards. TAPNET does not knowingly collect data from children under the minimum legal age.
2. Cookie Policy
2.1 What Are CookiesCookies are small text files placed on your device to help websites function, remember preferences, and analyze usage.
- Session cookies
- Persistent cookies
- First party cookies
- Third party cookies
2.2 How We Use CookiesWe do not use cookies to sell personal data or create behavioral advertising profiles without consent where required by law.
- Essential cookies for security and login
- Analytics cookies to improve performance
- Functionality cookies to remember preferences
- Measurement cookies to evaluate campaigns
2.3 Cookie ControlYou can manage cookies through your browser settings. Disabling cookies may affect Service functionality. Where required, consent options are provided.
3. Data Processing Addendum (GDPA / DPA)
3.1 RolesCustomers act as Data Controllers. TAPNET acts as a Data Processor and processes personal data only on documented instructions, unless required by law.
3.2 Scope of Processing
- Account hosting and management
- Marketing and distribution services
- Analytics and reporting
- Customer support
3.3 Security & ConfidentialityTAPNET implements technical and organizational safeguards and ensures personnel are bound by confidentiality obligations.
3.4 SubprocessorsTAPNET may use subprocessors such as hosting, analytics, and payment providers. All subprocessors are contractually bound to data protection obligations.
3.5 Data Subject Rights & BreachesTAPNET assists customers with data subject requests and will notify customers without undue delay in the event of a personal data breach.
3.6 Data Deletion & TransfersUpon termination, data will be deleted or returned subject to legal retention requirements. Cross border transfers are protected by appropriate safeguards.
ContactFor privacy or data related inquiries, contact: privacy@tapnet.com